Privacy Policy

This Privacy Policy describes how Beijing FeiMu Network Technology Co., Ltd. ("FIM," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website (fim.ai), use FIM Agent, or interact with our services. By using our services, you agree to the practices described in this policy.

We may collect the following types of information: • Contact information you provide through our forms (name, email, company, phone number, job title) • Technical information automatically collected during website visits (IP address, browser type, device information, pages visited, access times) • Usage data from FIM Agent when deployed through our cloud services • Communication records when you contact our support team

We use collected information for the following purposes: • Arranging product demos and responding to inquiries • Providing technical support and customer service • Improving our products, services, and website experience • Sending relevant product updates and announcements (with your consent) • Complying with legal obligations and protecting our rights

We do not sell your personal information to third parties. We may share information with: • Service providers who assist in operating our website and services, bound by confidentiality agreements • Legal authorities when required by law or to protect our legal rights • Business partners, only with your explicit consent

We implement appropriate technical and organizational measures to protect your personal information, including encrypted transmission (TLS/SSL), access controls, and regular security assessments. For self-hosted FIM Agent deployments, all data remains on your infrastructure under your control.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Withdraw consent for data processing • Request a copy of your data in a portable format To exercise these rights, contact us at hi@fim.ai.

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or via email. The "Last updated" date at the top indicates the most recent revision.

If you have questions about this Privacy Policy or our data practices, please contact us: Email: hi@fim.ai Phone: 010-57389491 Address: T3-2112, Damei Center, Chaoyang District, Beijing